Spring House Window & Door | shwdinc.om
Effective Date: May 1, 2026 | Last Updated: May 1, 2026
Spring House Window & Door (“we,” “us,” or “our”) is committed to communicating with our customers in a clear, respectful, and transparent way. This SMS & Text Messaging Policy explains how and when we may contact you via text message, how to opt in or out, and your rights as a recipient. By providing your phone number and consenting to receive text messages, you agree to the practices described below.
1. Introduction
Spring House Window & Door provides window, door, and related home improvement services to homeowners. These SMS terms govern any text message communications we send in connection with estimate requests, project consultations, scheduling, and related services initiated through our website (shwdinc.com) or advertising forms.
2. How We Use SMS Communication
By opting in, you consent to receive SMS text messages from Spring House Window & Door related to:
- Estimate request confirmations and follow-ups
- Appointment reminders and scheduling updates
- Project status notifications and service coordination
- Important notices regarding your home improvement project
We do not use SMS to send unsolicited promotional or marketing messages. Message frequency will vary depending on the status of your project or inquiry.
3. Opt-In Consent
Your consent to receive text messages is always voluntary. You may opt in to SMS communications in the following ways:
- Website form: By entering your phone number on our estimate request form at shwdinc.com and checking the box indicating your agreement to receive text messages from Spring House Window & Door.
- Text to opt in: By texting START to our business number.
By opting in, you confirm that you are the account holder or have authorization to use the phone number provided, and that you are 18 years of age or older.
4. How to Opt Out
You may opt out of receiving SMS messages from us at any time using any of the following methods:
- Reply STOP to any text message you receive from us.
- Reply HELP to receive instructions or contact information for support.
- Contact us directly via our website or by phone to request removal from our SMS list.
After opting out, you will receive a single confirmation message and no further texts. Please note that opting out of SMS does not affect our ability to contact you by phone or email regarding your active project or estimate request.
5. Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan. Spring House Window & Door does not charge any additional fees for SMS communications. Contact your mobile carrier if you have questions about your messaging plan.
6. Your Responsibilities
By providing your phone number and opting in to receive text messages, you agree to:
- Provide accurate and complete contact information when submitting a request.
- Notify us promptly if your phone number changes.
- Use our SMS communications only in connection with lawful inquiries or service requests.
7. Appointments & Service Scheduling
SMS messages may be used to confirm or remind you of scheduled consultations or project visits. To cancel or reschedule, please contact us at least 24 hours in advance. You may reply directly to a scheduling text or contact us through our website.
8. Mobile Information & Third Parties
Spring House Window & Door will not share your mobile phone number or SMS opt-in information with third parties for their own marketing or promotional purposes. Your mobile information may be shared with service providers who assist us in delivering SMS communications (e.g., messaging platforms), solely for that operational purpose and subject to confidentiality obligations. This policy is consistent with our Privacy Policy at shwdinc.com.
9. Privacy Policy
Your use of our website and submission of personal information is also governed by our Privacy Policy, which describes in detail how we collect, use, and protect your information. You can review our full Privacy Policy at shwdinc.com.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites and encourage you to review their policies before engaging with their services.
11. Limitation of Liability
Spring House Window & Door strives to deliver timely and accurate SMS communications, but we are not liable for:
- Delays or failures in message delivery caused by your mobile carrier or network conditions.
- Messages that are undeliverable due to an incorrect or changed phone number.
- Any issues arising from third-party SMS platform disruptions.
12. Changes to This Policy
We reserve the right to update this SMS & Text Messaging Policy at any time. Changes will be reflected on this page with a revised “Last Updated” date. Continued use of our SMS communications after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this policy, need assistance opting out, or want to learn more about how we handle your information, please reach out to us:
Spring House Window & Door
309 Lancaster Ave, Suite A-2, Malvern, PA 19355
610-725-8000
You may also reach us through the contact form on our website.
By providing your phone number and opting in to receive text messages, you acknowledge that you have read and agreed to this SMS & Text Messaging Policy. This policy applies to all SMS communications sent by Spring House Window & Door in connection with shwdinc.com.