Spring House Window & Door | shwdinc.com
Effective Date: May 1, 2026 | Last Updated: May 1, 2026
Spring House Window & Door (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through our website (shwdinc.com), how we use it, and your rights regarding that information. By submitting a request or using our website, you agree to the practices described below.
1. Information We Collect
When you submit an estimate request through our website or advertising forms, we collect the following information:
- Full name
- Phone number
- Email address
- Zip code
- Project type (e.g., windows, doors, or other home improvement categories)
- Optional project details you choose to share in our freeform message field
We may also automatically collect certain technical data when you visit our website, including your IP address, browser type, device type, referring URLs, and pages visited. This data is collected through cookies and third-party analytics tools (see Section 5).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your estimate request and follow up regarding your home improvement project
- To communicate with you about our services, scheduling, or project consultations
- To understand where our customers come from and measure the effectiveness of our marketing channels
- To improve our marketing efforts and better reach homeowners looking for window, door, and related home improvement services
- To fulfill any obligations related to services you engage us to perform
We will not use your information for purposes materially different from those listed above without notifying you.
3. Legal Basis for Processing (Where Applicable)
Where required by applicable law, we process your personal information based on: your consent (when you submit our estimate form), our legitimate business interest in providing home improvement services and marketing those services to prospective customers, and compliance with legal obligations.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you — such as CRM platforms, email service providers, and scheduling tools — provided they agree to keep your information confidential.
- Advertising platforms: We may share anonymized or aggregated data (such as zip code and project type) with advertising partners (e.g., Google, Meta) to help us reach other homeowners who may be interested in our services. We do not share your name or contact details with advertising platforms for their own marketing purposes.
- Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Cookies & Analytics Tools
Our website uses cookies and similar tracking technologies to understand how visitors interact with our site. These tools may include:
- Google Analytics — to measure website traffic, session behavior, and marketing campaign performance
- Google Ads / Meta Ads tracking pixels — to measure the performance of our paid advertising and, where applicable, serve relevant ads to users who have visited our site (remarketing)
You can control cookie preferences through your browser settings. Opting out of cookies may limit some website functionality. To opt out of Google Analytics across all websites, visit: https://tools.google.com/dlpage/gaoptout
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide services to you, and comply with legal obligations. If you would like your information removed from our records, please contact us using the information in Section 9.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are intended for adults (18 years of age and older). We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will promptly delete it.
9. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us directly (see Section 10). We will respond to verifiable requests within a reasonable timeframe.
To unsubscribe from marketing emails, click the “unsubscribe” link in any email we send, or contact us directly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Spring House Window & Door
309 Lancaster Ave, Suite A-2, Malvern, PA 19355
610-725-8000
You may also reach us through the contact form on our website.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
This policy applies to information collected through shwdinc.com and associated advertising forms operated by Spring House Window & Door.